At Nivriti Clothing, every product is carefully curated and quality-checked before dispatch. Due to the nature of premium designerwear, we do not offer returns or exchanges once a product is sold.
No Return / No Exchange
- Products purchased from Nivriti Clothing are not eligible for return or exchange.
- Orders once placed cannot be cancelled after dispatch.
Damaged, Defective, or Incorrect Products
In the rare case that you receive:
- A damaged product
- A defective item
- An incorrect product
You must contact our support team within 24 hours of delivery.
To process your request, please share:
- Order number
- Clear unboxing video
- Images of the product showing the issue
Resolution Process
After reviewing the claim, Nivriti Clothing reserves the sole right to determine whether:
- A replacement will be provided, or
- A refund will be issued
Claims submitted after 24 hours of delivery may not be accepted.
Non-Eligible Cases
Refunds or replacements will not be provided for:
- Minor color variations due to screen settings or photography lighting
- Damage caused after delivery
- Improper handling or misuse of the product
- Normal wear and tear
- Refund Timeline
If a refund is approved, the amount will be processed to the original payment method within a reasonable processing period depending on the payment provider or bank.